Individual User Internet Use Behavior
Internet Use Rate 83.8%
n=2209
Mobile 82.9%
PC 31.5%
Laptop 29.5%
Internet Use Rate 77.0%
Monthly Cost* 686cost
Satisfied 84.0%
Average 3.3%
Unsatisfied 12.7%
＊Average Monthly Cost is conducted as followed: Please advise how much you spend on mobile internet per month. Interviewee mostly replies that monthly spent amount includes internet and mobile fee.
Internet User Profile Unit:％、n=2209
Reviewing the profile of the Internet users over the past six month, the difference between genders is insignificant. Over 90% of the people under age 55 have access to the Internet. All areas have an internet use rate over 70% in Taiwan except in the Eastern part, Kinmen and Matsu.
*Interviewee are lesser from Kinmen and Matsu, the statistics are only for reference.
Internet Usage Over the Last 6 Months (12 years and older)
Over the past 6 months, the usage of WLAN has decreased probably due to COVID-19, leading to people staying at home more. Usage of public Wi-Fi has also decreased.
Household Internet Access n=2209
ADSL/ VDSL
*Satisfaction is calculated through Likert Scale，giving each choice a grade from 1-5 ,Greatly Satisfied as 5、Satisfied as 4、Average as 3...and added up to come to an average score.
World Status of Internet Use Rate
In Asia, South Korea and Japan has the highest Internet use rate, Taiwan ranked 3rd. The Taiwan Internet use rate is estimated by Internet World Stats and is different from this research. Only for reference.
Source： Internet World Stats(2020)
Mobile and Broadband Penetration Rate Unit:Penetration Rate%, Rank(out of 141 countries)
In Asia, Japan and Singapore has the highest mobile internet use rate. South Korea and Japan has the highest broadband use rate
Source：National Development Council、World Economic Forum
Internet Usage Status
According to the data provided by the National Communications Commission(NCC) for the 108 years of network speed measurement, the average download rate of the national 4G fixed-point measurement in 2019 was 108.33Mbps.
Device Used to Access Internet
| Mobile Phone | PC and Laptop | Pads | Others | ||
| Asia | Taiwan | 43.7% | 50.4% | 5.8% | 0.02% |
| India | 74.3% | 25.4% | 0.3% | N/A | |
| China | 62.4% | 36.5% | 1.1% | N/A | |
| Singapore | 56.8% | 39.1% | 4.0% | 0.02% | |
| Indonesia | 54.6% | 44.9% | 0.5% | N/A | |
| The Philippines | 52.4% | 44.9% | 2.8% | 0.02% | |
| Malaysia | 52.0% | 46.3% | 2.7% | 0.03% | |
| South Korea | 48.9% | 50.4% | 0.7% | N/A | |
| Thailand | 44.6% | 53.6% | 1.8% | N/A | |
| Japan | 35.3% | 61.3% | 3.4% | 0.10% | |
| Vietnam | 16.2% | 82.6% | 1.1% | N/A | |
| Others | United States of America | 53.9% | 41.3% | 4.7% | 0.10% |
| United Kingdoms | 48.3% | 44.1% | 7.3% | 0.30% | |
| Australia | 47.5% | 45.3% | 7.1% | 0.10% | |
| Worldwide | 53.3% | 44.0% | 2.7% | 0.07% | |
Source：Digital 2020(We are social 2020)